As a professional  tax accountant, you would expect that I would say that under no circumstances should a person use Turbo Tax.  It is a decent product for people with simple situations and who want to take the time to learn some tax code.  That being said, I am constantly amazed by the number of people that said I filed my return online last year and it just didn't seem right or I changed a number and my refund changed by thousands of dollars and I don't understand why.  If you fall into that category then you may want to try a different approach.  As a tax professional, I am confident that if you not only have me prepare your return but also proactively work with me that we can find substantial tax savings.  You just have to change your mindset as to whether a  tax professional is an expense or an investment in yourself and your future.